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Returns & Exchanges
At abxylute, we want you to be completely satisfied with your gaming hardware; if you are not happy with your purchase, you can return your device within 30 days of delivery.
1
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
2
Prepare the Package
Place the device in its original packaging including all cables, manuals, and accessories to ensure a full refund.
3
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing